Frequently Asked Questions

We are committed to sourcing only the highest quality ingredients and materials. We prioritize effectiveness, safety, and sustainability, ensuring that our customers receive premium products that deliver real results. Each product is meticulously sourced from trusted suppliers worldwide and must meet our stringent standards before it earns a place in the shop.

Yes. We carry the same professional-strength whitening brands dentists recommend: Opalescence, Crest 3D Whitestrips and Philips Zoom!, at competitive prices, ready to use at home. Always follow the included directions, and consult your dentist if you have existing dental work or ongoing sensitivity.

Yes, our beauty products are formulated to be gentle and effective for all skin types. However, we always recommend doing a patch test before applying any new product to your skin, especially if you have sensitive skin or known allergies.

Some sensitivity during whitening is normal and temporary. Products like Opalescence Go contain potassium nitrate and fluoride specifically to minimize sensitivity and strengthen enamel. If sensitivity persists, shorten wear time or space treatments further apart, and speak with your dentist.

Shipping is free on all orders over $49.98 CAD. Orders below that ship at the carrier rate calculated at checkout.

Orders are typically shipped from Toronto within 1 business day. Most Canadian orders arrive within 2 to 5 business days depending on your province. You will receive an email with your tracking number as soon as your order ships.

Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times vary depending on the destination. Check our shipping policy or contact our customer service team for details.

We are committed to reducing waste and minimizing our carbon footprint by reusing boxes to ship out orders when possible, and we partner with suppliers who adhere to the highest standards of sustainability.

Contact us as soon as possible after placing your order. If it has not yet shipped, we will do our best to make the change or cancel and refund it in full.

Unopened products in original packaging can be returned within 30 days of delivery for a full refund. For hygiene and safety reasons, opened dental and skincare products cannot be returned. If something arrives damaged or is not as described, contact us and we will make it right.

Our dedicated team is based in Toronto, Ontario and committed to unparalleled customer service. Reach out through the contact page for expert advice and personalized recommendations. We are happy to guide you to the right products for your needs.